📜Policies
📦 Shipping Policy
We aim to process and ship all orders within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order is shipped.
Standard Shipping (3–7 business days): Free on orders over $100
Express Shipping (1–3 business days): Available at checkout
🔁 Returns & Exchanges
We want you to love your purchase. If you’re not satisfied, we gladly accept returns or exchanges within 14 days of delivery.
Return Conditions:
Items must be in original, unworn condition with all packaging intact
Custom, engraved, or made-to-order items are non-refundable
Wholesale purchases can not be refunded
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect
To begin a return or exchange, please email us at support@araujojewelry.com with your order number and reason for return.
🛠️ Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery. We’ll resolve the issue quickly with a replacement or refund.
📜 Terms of Service
By placing an order through Araujo Jewelry, you agree to our policies regarding shipping, returns, and payment. All product descriptions and prices are subject to change without notice.
We reserve the right to refuse service or cancel orders at our discretion.
🔒 Privacy Policy
We take your privacy seriously. Your personal information is used only to process your order and communicate with you regarding your purchase. We never sell or share your data with third parties.
💬 Questions?
Email us at support@araujojewelry.com — we're here to help.
Or visit our Contact Page